Message-Id: 202012041700 Time: 04.12.2020, 12:00 am until 4:20 pm Affected: Trouble Ticket System GOTRS Impact: Delayed delivery and processing of tickets

Due to a technical malfunction of the Trouble-Ticket-System GOTRS, tickets were unfortunately not delivered in the above mentioned period of time and could therefore not be processed promptly. In the meantime all the tickets that had been accumulated have been delivered and are now being processed quickly. We apologize for any inconvenience.

Message-Id: 202012011450 Time: 01.12.2020, 2:35 - 2:55 pm Affected: All users Impact: Exchange available again

The network failure has been fixed and the mailing service is running again without problems. We apologize for any inconvenience.

Message-Id: 202011281345 Time: 27.11.2020, 5:00 am, until 28.11.2020, 1:30 pm Affected: Trouble Ticket System GOTRS Impact: Delayed delivery and processing of tickets

Due to a malfunction of the Trouble-Ticket-System GOTRS as a result of yesterday’s power failure, tickets were unfortunately not delivered in the above mentioned period of time and could therefore not be processed promptly. In the meantime all the tickets that had been accumulated have been delivered and are now being processed quickly. We apologize for any inconvenience.

[sc name=“head_betriebsmeldungen_de” meldungsnummer=“202011271700” zeitraum=“27.11.2020 seit ca. 17:00 Uhr” betroffen=“Alle Nutzer*innen” auswirkungen=“Diverse Dienste eingeschränkt” ]

Die Folgen des Stromausfalls wurden behoben

[sc name=“head_betriebsmeldungen_de” meldungsnummer=“202011271700” zeitraum=“27.11.2020 seit ca. 17:00 Uhr” betroffen=“Alle Nutzer*innen” auswirkungen=“Diverse Dienste eingeschränkt” ]

Durch einen Stromausfall am Standort “Fernmeldezentrale” von ca. 16:55 Uhr - 18:10 Uhr waren verschiedene Dienste der GWDG beeinträchtigt / nicht erreichbar.

Aktuell laufen die meisten dieser Dienste wieder, wir sind jedoch noch dabei, den genauen Status zu erfassen und werden in Kürze weitere Updates veröffentlichen.